Shipping policy

Last updated: November 14, 2026

Where we ship

Online checkout is available for United States destinations supported at checkout. International orders must be arranged and quoted individually through info@dryshirt.com before payment. International quotes will identify shipping arrangements and responsibility for duties, taxes, and import charges.

Estimated timing

Products | Normal estimated timing |

TYCC, Pro-Tech 3P, quarter-zips, hats, bags, and other standard club or event merchandise | 2–3 weeks from order placement to delivery, including production and shipping |

Pro-Tech 2.0 | 4–6 weeks from a complete order to shipment; carrier transit is additional |

These are calendar-week estimates, not guaranteed arrival dates. Orders requiring customer artwork, size details, or proof approval must include those requirements before production can proceed. We will identify outstanding requirements and communicate any resulting schedule change. An order-specific schedule expressly agreed in writing takes precedence over the normal estimates.

Remote, Alaska, Hawaii, territory, and military destinations may require additional transit time. Supplier availability, production workload, holidays, and carrier conditions can affect timing. If a longer schedule is known before you order, we will disclose it before accepting the order.

Holiday orders, events, and rush requests

Holiday and event delivery is not guaranteed unless we expressly confirm the requested deadline in writing before you order. Please contact info@dryshirt.com before placing a time-sensitive order, including Christmas gifts, regatta apparel, or club event merchandise. Placing an order or entering a date in an order note does not by itself mean we have accepted that deadline. Expedited shipping does not shorten production time unless we separately agree to a rush production schedule.

Rates and tracking

Shipping charges are shown at checkout before payment and depend on the order and destination. Individually quoted orders show shipping in the quote or invoice. We provide tracking information when available after shipment.

Delays and unavailable items

If we learn that we cannot meet the applicable shipping commitment, we will contact you with an updated estimate and the option to agree to the delay or cancel the unshipped merchandise for a prompt refund, as required by law. If we cannot fulfill the order, we will cancel and refund the unfulfilled portion and applicable charges. A general estimate or holiday notice does not remove these rights.

Address errors, missing packages, and delivery problems

Check your shipping address before payment and contact us immediately if it needs correction. Address changes may not be possible after shipment. Additional shipping costs caused by an incorrect customer-provided address will be discussed with you before reshipment.

If tracking shows a problem or your order is missing, contact us so we can investigate with the carrier. Please retain packaging and photographs for damaged shipments. We will work with you to resolve eligible loss, damage, or incorrect-delivery claims; we do not treat handing a parcel to a carrier as eliminating all responsibility.